Can I see a copy of the letter before it is sent?
As each of our letters are individually hand personalised it is not possible to show you the letter text before order. We believe our personalised letters from Santa are the best on the word wide web! You can still see the Santa letters on our sample page.
When can I personalise the letter?
You can fully personalise your child's letter from Santa on our Order Page.
What is the latest a letter from Santa can be ordered to arrive in time for Christmas 2016?
Rest of Europe
You can order Santa letter on or before the 20th December to arrive in time for Christmas!
The final deadline for Ireland is 17th December.
The final deadline for rest of Europe is 14th December.
The final deadline for rest of USA is 15th December.
When will my Santa letter arrive?
Any order placed before 20th December will arrive before Christmas! All letters ordered before 1st December will arrive between the 1st and 23rd of December. Or if you wish your letter to arrive earlier, no problem! You can even request your Santa letter to arrive on a certain day!
Can I order a letter after the final postal dates?
Yes, you can. However we cannot guarantee your personalised letter from Father Christmas will be received in time for Christmas. However we will do our best.
Do you deliver worldwide?
Yes, and at no extra charge. You can select your delivery address when placing your order.
Is my personal information safe?
Yes. We do not pass any of your details onto other companies. All transactions are handled via PayPal. PayPal provides a secure server (SSL) so your transaction is safe and secure.