How do I order my letter from Santa?
Ordering your letter is really easy, simply click ‘Order your letter‘, choose from 4 of our magical letter designs and a choice of 10 enchanting stories, enter a few simple details about your loved one and Voilà your done!
Can I see a copy of the letter before it is sent?
Do you offer free delivery?
Yes, all our letters come with free delivery.
Do you deliver worldwide?
Yes, and at no extra charge. You can select your delivery address when placing your order and we will delivery it for free anywhere in the world.
Can I order a letter after the final postal dates?
Is my personal information safe?
When can I personalise the letter?
When will my Santa letter arrive?
What is the latest a letter from Santa can be ordered to arrive in time for Christmas 2018?
UK Customers You can order Santa letter on or before the 21st December to arrive in time for Christmas!
Ireland The final deadline for Ireland is 17th December.
Rest of Europe The final deadline for rest of Europe is 14th December.
USA The final deadline for rest of USA is 15th December.
Where's my letter?
We send all of our letters by First Class post. Please allow 3-5 working days for delivery following your choosen postage/dispatch date and up to 7 in peak Christmas posting times, for delivery of any first class letters.
We accept paypal and all major debit and credit cards.
You do not require a PayPal account to order a letter.
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